Ratings & Reviews

Overall Rating

4(24 reviews)91.7% of customers recommend this property

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Parking
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Overall goodsubmitted by Yumeng W. - |Recommended: YesOverall good
response from property -Yumeng, thank you for the review! Please let us know if there is anything we can do to make your residency a 5-star experience!
It’s ok for the pricesubmitted by Marquita R. - |Recommended: YesThe building need to be updated. I live in a unit my friend lived in 20 years ago and I can still see where her brother graffitied the closet. When I moved in the place was NOT cleaned at all
response from property -Marquita, thank you for sharing your review. We would definitely be interested in learning more about how we can make your experience living at The Pines 5-stars. Please call our Resident Satisfaction Manager at (414) 274-8250 or email fredcares@fred-inc.com. Thank you!
Passablesubmitted by Patrick H. - |Recommended: NoFactors within management control are positive. The noise rating is directed at tenant living directly below me.
response from property -Patrick, thank you for sharing your concerns with us. We are disappointed to see that you would not recommend The Pines based on your lower neighbor's noise level. We would love to speak with you in regards to this issue in the hopes to resolve the matter efficiently. Please call our resident satisfaction manager at (414) 274-8250 or email fredcares@fred-inc.com. We want all of our residents to experience 5-star living and hope we can assist with that for you!
Need more updating on a lot of cabinet etc. interior mainly remodelsubmitted by Nick L. - |Recommended: Yessomewhat affordable
response from property -Nick, thank you for sharing your thoughts about The Pines. We value resident feedback and would like to hear from you. Please call our Resident Satisfaction Manager at (414) 274-8250 or email fredcares@fred-inc.com. Thank you and we look forward to talking with you soon.
...submitted by Jaime G. - |Recommended: YesNo parking .. but overall I like it
response from property -Thanks, Jaime, for the review. We are saddened to see only 2 stars and want you to know we are always here to help! Please call our Resident Satisfaction Manager at (414) 274-8250 or email fredcares@fred-inc.com with any additional questions or concerns. We want all our residents to have a 5-star experience!
It is nice to live atsubmitted by Veronica G. - |Recommended: YesI would say it is nice to live here.
response from property -Thank you, Veronica, for you review! Please let us know if there is anything we can do to make your home at The Pines 5-stars!
Complaints......... submitted by Honorio P. - |Recommended: Yesthey never solve the problems, the parking never pay attention to the complaints we give
response from property -We appreciate you taking time to write a brief review about your experience at The Pines. We recently had a change in management and would love the opportunity to resolve your concerns. Please reach out to the leasing office and if you are still for some reason not satisfied with their response, you can reach our Resident Satisfaction Manager at (414) 274-8250 or fredcares@fred-inc.com. We look forward to speaking with you soon and appreciate your residency with us!
It's a nice place to livesubmitted by Ladonna M. - |Recommended: YesQuiet I love it
response from property -It is peaceful, isn't it?! Thanks for your kind review, Ladonna!
Nice Homesubmitted by Ashton K. - |Recommended: YesThis is a comfortable town-home. The maintenance guy is always quick to fix any issue, and he is very knowledgeable, and friendly. The location is perfect for getting to work, and for fun places near by. The layout is nice and open. Very happy here.
response from property -Hey Ashton! We appreciate your review and your residency with us! We love this area, too, and are glad to hear you are enjoying your home.
Poor managemansubmitted by Tenneh S. - |Recommended: Nonothing mush, just some where to sleep
response from property -Thanks for taking time to write a brief review about your experience at The Pines. We recently have experienced a change in management and we hope for positive improvements. We take resident concerns very seriously and would like to speak with you directly to find out more details about these issues. Please reach out to our Resident Satisfaction Manager at (414) 274-8250 or fredcares@fred-inc.com. We look forward to speaking with you soon and appreciate your residency with us!
I love it but I wish parking was better.submitted by Donnisha H. - |Recommended: YesIt's a peaceful place to raise your kids and I wouldn't want to move any where else. I'm glad I choose to stay here.
It's oksubmitted by Shantell M. - |Recommended: YesIt's an OK neighborhood
Good peoplesubmitted by Sardar A. - |Recommended: YesI like the landlord
Most of the time I don't have a problem with your property I just think that you do have issues being that they door to the back is high as a wheelchair person that is going to eventually get hurts I thought you should know that I did actuasubmitted by David** T. - |Recommended: YesI was just talking to my case manager for my section 8 and she told me that you were supposed to give me a wheelchair ramp for my back door which was never done I don't understand why but a couple times I've fallen over at that location so I'm hoping that I don't get injured but if I do I'll be grounds for a lawsuit so I hope that you understand what I'm talking about thank you for letting me know
Property is nice. wood area not so muchsubmitted by Kendahl M. - |Recommended: Yesits a good place to live. the townhouse I live in is spacious. I enjoy it
response from property -Thanks for reviewing us. We hope to do a lot of sprucing up of the wooded areas as we move ahead with our fall projects.

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of Fitchburg Pines Apartments LLC dba The Pines, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by Fitchburg Pines Apartments LLC dba The Pines, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose