Ratings & Reviews

Overall Rating

4(27 reviews)88.9% of customers recommend this property

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Parking
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I think it is poorly kept. The grounds are disgusting and it's too many dogs.submitted by Pentrecia H. - |Recommended: NoTerrible I can't wait to move. I have neighbors that keep car parts and couches on the patio People bring grocery carts from the local store and leave them and it's garbage everywhere
response from property -Pentrecia, thank you for sharing your concerns with us. We are sorry to hear about your experiences and want you to know that we are here to serve you. Please reach out to our office team for assistance. If problems persist, please contact our Resident Satisfaction Manager at (414) 274-8250 or email fredcares@fred-inc.com. Thank you for your residency.
The townhouses are nice. But the maintenance requests sometimes take to longsubmitted by Thomas W. - |Recommended: YesThat they are nice but could be updated
response from property -Thank you, Thomas, for recommending The Pines. We are disappointed to hear about your experience with our maintenance team but assure you our goal is to serve you better. If lengthy requests persist, please contact our office team. Our Resident Satisfaction Manager is also available at (414) 274-8250 or email fredcares@fred-inc.com. Thank you for your residency!
Manageablesubmitted by Oscar R. - |Recommended: YesThe is a couple things that bother me while living in my townhouse. 1. Smells of all sort seem to find its way into my unit. 2. The upstairs floors are so loud... Other then the 2 small complaints from me, I really injoy living at the pines.
response from property -Thanks, Oscar, for the honest review! We appreciate your feedback and want to make sure you have a 5-star experience in your home. Please contact the leasing office anytime you need anything. We are here to serve you!
Overall goodsubmitted by Yumeng W. - |Recommended: YesOverall good
response from property -Yumeng, thank you for the review! Please let us know if there is anything we can do to make your residency a 5-star experience!
It’s ok for the pricesubmitted by Marquita R. - |Recommended: YesThe building need to be updated. I live in a unit my friend lived in 20 years ago and I can still see where her brother graffitied the closet. When I moved in the place was NOT cleaned at all
response from property -Marquita, thank you for sharing your review. We would definitely be interested in learning more about how we can make your experience living at The Pines 5-stars. Please call our Resident Satisfaction Manager at (414) 274-8250 or email fredcares@fred-inc.com. Thank you!
Passablesubmitted by Patrick H. - |Recommended: NoFactors within management control are positive. The noise rating is directed at tenant living directly below me.
response from property -Patrick, thank you for sharing your concerns with us. We are disappointed to see that you would not recommend The Pines based on your lower neighbor's noise level. We would love to speak with you in regards to this issue in the hopes to resolve the matter efficiently. Please call our resident satisfaction manager at (414) 274-8250 or email fredcares@fred-inc.com. We want all of our residents to experience 5-star living and hope we can assist with that for you!
Need more updating on a lot of cabinet etc. interior mainly remodelsubmitted by Nick L. - |Recommended: Yessomewhat affordable
response from property -Nick, thank you for sharing your thoughts about The Pines. We value resident feedback and would like to hear from you. Please call our Resident Satisfaction Manager at (414) 274-8250 or email fredcares@fred-inc.com. Thank you and we look forward to talking with you soon.
...submitted by Jaime G. - |Recommended: YesNo parking .. but overall I like it
response from property -Thanks, Jaime, for the review. We are saddened to see only 2 stars and want you to know we are always here to help! Please call our Resident Satisfaction Manager at (414) 274-8250 or email fredcares@fred-inc.com with any additional questions or concerns. We want all our residents to have a 5-star experience!
It is nice to live atsubmitted by Veronica G. - |Recommended: YesI would say it is nice to live here.
response from property -Thank you, Veronica, for you review! Please let us know if there is anything we can do to make your home at The Pines 5-stars!
Complaints......... submitted by Honorio P. - |Recommended: Yesthey never solve the problems, the parking never pay attention to the complaints we give
response from property -We appreciate you taking time to write a brief review about your experience at The Pines. We recently had a change in management and would love the opportunity to resolve your concerns. Please reach out to the leasing office and if you are still for some reason not satisfied with their response, you can reach our Resident Satisfaction Manager at (414) 274-8250 or fredcares@fred-inc.com. We look forward to speaking with you soon and appreciate your residency with us!
It's a nice place to livesubmitted by Ladonna M. - |Recommended: YesQuiet I love it
response from property -It is peaceful, isn't it?! Thanks for your kind review, Ladonna!
Nice Homesubmitted by Ashton K. - |Recommended: YesThis is a comfortable town-home. The maintenance guy is always quick to fix any issue, and he is very knowledgeable, and friendly. The location is perfect for getting to work, and for fun places near by. The layout is nice and open. Very happy here.
response from property -Hey Ashton! We appreciate your review and your residency with us! We love this area, too, and are glad to hear you are enjoying your home.
Poor managemansubmitted by Tenneh S. - |Recommended: Nonothing mush, just some where to sleep
response from property -Thanks for taking time to write a brief review about your experience at The Pines. We recently have experienced a change in management and we hope for positive improvements. We take resident concerns very seriously and would like to speak with you directly to find out more details about these issues. Please reach out to our Resident Satisfaction Manager at (414) 274-8250 or fredcares@fred-inc.com. We look forward to speaking with you soon and appreciate your residency with us!
I love it but I wish parking was better.submitted by Donnisha H. - |Recommended: YesIt's a peaceful place to raise your kids and I wouldn't want to move any where else. I'm glad I choose to stay here.
It's oksubmitted by Shantell M. - |Recommended: YesIt's an OK neighborhood

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of Fitchburg Pines Apartments LLC dba The Pines, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by Fitchburg Pines Apartments LLC dba The Pines, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose